Navoqo

For businesses that take client service seriously

Your clients should never have to ask where things stand.

You care how your clients feel. Navoqo gives each one a private page that shows where things stand, what you need from them, and where to ask. Great service stops depending on your inbox and your memory.

  • Free for 10 active projects, no time limit
  • No card
  • Clients never log in
The owner’s Today list: a late date, an overdue payment, a client message and an answer to check.
A client’s private Navoqo page: current status, progress through the stages, what happens next, and a place to ask for an update.

Built for any work where a client waits on you

  • Design studios
  • Accountants
  • Renovation crews
  • Immigration consultants
  • Coaches
  • Law practices
  • Repair shops
  • Translators
  • Consultants
  • Event planners
  • Tutors
  • Photographers

The growth problem

You do great work. As clients multiply, your inbox stops being a system.

None of this is about effort. It is about what a client can see, and what you can remember.

  • “Where are we?” emails

    Clients ask because they cannot see. Every update you write by hand is time you are not spending on the work.

  • Waiting on a document or a yes

    You need something from them, and chasing feels awkward. Work stalls quietly while both sides wait.

  • Questions and payments slip through

    A message gets buried. An invoice goes unanswered. The client notices before you do.

How Navoqo helps

Inform. Act. Respond.

Three things every client should be able to count on, without you running a heavy system.

Inform

Every client has a private page. No login.

It shows where things stand, what happens next, and when to expect it. You move the project forward in one click, and Navoqo emails the client their link.

  • Stage, next step and next update date
  • A private link you can rotate or turn off
  • Late or quiet projects flagged for you, before the client asks
The client’s page: current status, progress through the stages and what happens next.

Act

Ask for what you need. They answer on the page.

Ask a client to confirm a detail, approve something, or send an answer. They do it from their page, with no account and no password. You are told when they have.

  • Confirm, approve or answer in one tap
  • Automatic reminders while they have not answered (Standard)
  • You check each answer before you move on
The client’s page showing a request from the business waiting for their answer.

Respond

Nothing they ask slips through.

Clients can ask for an update or report a problem from their page. Every message stays on your Today list until someone answers, and is escalated to your team if nobody does.

  • Your reply target, for example within 24 hours
  • One short Today list, most urgent first
  • Payments and late dates sit on the same list
The owner’s Today list with a late date, an overdue payment, a client message and an answer to check.

How it works

Up and running this afternoon.

  1. Add a client

    A name, an email and the stages your work goes through. Start from a template or build your own.

  2. Send one update

    Move the project forward and add a short note. One click emails the client their private link.

  3. Let Today tell you what is next

    Quiet projects, late dates, unanswered messages and overdue payments show up on one short list.

Where it fits

Not a CRM. Not a help desk.

Navoqo does one job: it coordinates the service you give each client. It sits where a spreadsheet and your inbox stop being enough.

  • A spreadsheet and your inbox

    Flexible, and free. But the client sees nothing, and nothing reminds you.

  • A CRM

    Built to win clients, heavy to set up, and your clients still ask where things stand.

  • A help desk

    Built for tickets and queues, not for a client whose work is moving, step by step.

  • Navoqo

    One calm page for each client, and one short list for you.

Read the honest comparison →

Pricing

Start free. One paid plan when you need more.

No trial clock. Free stays free. Standard is one simple price for your whole client list.

Free

US$0

Keep your first clients informed. No time limit.

  • 10 active projects
  • 1 user
  • 1 workflow
  • Private client pages, no client login
  • Update emails, client requests and answers
  • “Needs attention” alerts and the Today list
Start free

Free forever. No card.

Standard

US$14.99/month

Everything Navoqo does, for your whole client list, with automatic reminders.

  • 250 active projects
  • Up to 5 users
  • Unlimited workflows
  • Everything in Free
  • Automatic payment reminders
  • Automatic reminders for what you asked clients to do

Cancel any time. You keep Standard until the end of the period you paid for.

Compare plans and billing periods →

Is Navoqo right for you?

Built for businesses that take client service seriously.

Yes, if you…

  • care how your clients feel while the work is happening
  • want to grow without hiring someone just to answer “where are we?”
  • run a business of one to five people, with 5 to 250 clients at a time
  • currently keep clients updated from your inbox, a spreadsheet or memory

Probably not, if you…

  • do not plan to keep clients updated, or clients are just ticket numbers
  • run high-volume, same-day support (that is a help desk)
  • need a sales CRM or a deal pipeline
  • need enterprise controls such as SSO or more than 5 users

If that is not you, we are probably not a fit, and that is fine.

Why you can rely on it

Built carefully, because it holds your clients’ details.

  • Private by design

    Each client page has its own unguessable link that you can rotate or turn off. Client names, emails and notes are encrypted.

  • Clients never log in

    No accounts, no passwords, no app to download. They open a link.

  • Nothing is sent behind your back

    Navoqo only contacts your clients when you choose to send an update or schedule a reminder.

  • Your words, your language

    Call the work a project, a job, a matter, an order or an event. Steps, pages and emails use your word, and each client reads theirs in English or French.

  • A real person replies

    Write to us and a person answers. No bots, no ticket queue.

  • “I once sent important documents for verification and waited with almost no feedback. The problem was not the waiting. It was not knowing. Navoqo exists so your clients never feel that.”

    Kassabi, founder of NavoqoRead the story →

A few things to know before you start.

Do my clients need an account?

No. Clients open a secure link to check their progress and answer your requests, without a password or an app to download.

What can I do for free?

The Free plan includes update emails, private client pages, “needs attention” alerts, client requests and answers, and 10 active projects with no time limit. Automatic reminders (for payments and for open requests) are part of the paid plan.

How much is the paid plan?

There is one paid plan, Standard, billed in US dollars monthly, every 6 months or yearly. Current prices are on the pricing page.

Does this replace my accounting software?

No. Keep your tools for accounting and invoices. Navoqo helps you keep clients informed and follow up on payments alongside them. It does not process payments.

What happens when I reach my plan limit?

Archive finished projects, or move to the paid plan for more room. Archived projects do not count toward your limit, and nothing is deleted.

Who is Navoqo not for?

Businesses that do not plan to keep clients updated, run high-volume same-day support (that is a help desk), need a sales CRM or deal pipeline, or need enterprise controls such as SSO or more than 5 users. If you take client service seriously and run a small business, it is built for you.

Give your clients the service you want to give.

Add a client, send one update, and watch the “where are we?” emails slow down. It takes an afternoon.

Free for 10 active projects · No credit card · No time limit

Contact support

Questions, problems or ideas — tell us and we will reply by email.

Please do not include sensitive client information.

We reply within one business day.