Help center
Your first 10 minutes in Navoqo.
One set of steps, one client, one real update. That is all it takes to see how it works. Stuck anywhere? Write to us and a person will answer.
Quick start
Set your steps
Pick the suggested path or write 4 to 7 steps your clients will understand.
Add your details
Your business name, the email clients can reply to, and your logo if you have one.
Add a client
A title, the client’s name and email. Or import several from a spreadsheet.
Send an update
Choose the step, add a short note, tick “email this update”. Then open the client page to see what they see.
Good habits from day one
Plain step names
Write steps a client understands without explanation: “Waiting for the city”, not “Stage 3”.
Always promise a date
Set “next update by” on each update. Silence feels planned, not forgotten.
Open Today every morning
It shows only what needs you. When it is empty, your clients are looked after.
Common questions
How do I share the client page?
Tick “email this update” and the link is in the email. Or copy the link from the project and send it any way you like.
A client says the link does not work.
Check that the page is not turned off in the project. If you made a new link, the old one stops working; send the new one.
Can I send emails from my own address?
Emails are sent by Navoqo with your business name as the sender, and replies go to the address you set in your settings.
How do I add a team member?
On Standard, invite them from your workspace settings. Invitations expire after 7 days if not accepted.
How do I upgrade or cancel?
From Billing in your account. If you cancel, you keep Standard until the end of the period you paid for.
Can my clients use it in French?
Yes. Set each client’s language to English or French; their page and emails follow it.