Solutions · Keep clients updated
Answer “where are we?” before the client has to ask.
Clients do not write because they are impatient. They write because they cannot see anything. Show them, and most of those emails never get written.
The problem
Every status email is work you already did, told again.
You know exactly where each client stands. They do not. So they ask, you stop what you are doing, look it up and write it out. Multiply by every client, every week. The more clients you take on, the more of your day this eats.
And the clients who do not ask are not always calm. Some just wonder quietly, and trust a little less.
With Navoqo
One page per client that is always up to date.
Each client gets a private link. It shows the current step, what you are doing now, what comes next and when they will hear from you. When you move things forward, the page changes and, if you want, the client gets a short email.
- No login for the client, ever
- The date of your next update, so silence is expected
- Late or quiet clients flagged for you before they ask
Works for any work where clients wait on you
Design and web studios
Kickoff, concepts, revisions, launch. Clients see the round they are in.
Translators and agencies
Received, in translation, in review, delivered. No more “is it done yet?”
Filings and registrations
Prepared, submitted, accepted. Clients know it is in motion.
Questions
Will clients actually look at the page?
Each update email links to it, and it is the same link every time. You can see when a client last opened their page.
What if nothing has changed?
Send an update without changing the step: “still with the city, next news by Friday”. Clients mostly want to know they are not forgotten.
Does this replace email with my clients?
No. You still talk to clients as usual. Navoqo takes care of the “where are we?” part.
Other problems Navoqo fixes
- Collect what you need →Clients confirm and approve on their page, with reminders.
- Get paid on time →What is due, shown next to the work, with polite reminders.
- Never miss a question →Every client question stays on your list until answered.
- Keep clients calm during waits →Show progress and a next date, even when nothing moves.
Give your clients the service you want to give.
Add a client, send one update, and watch the “where are we?” emails slow down. It takes an afternoon.
Free for 10 active projects · No credit card · No time limit